TONY SMITH is a global expert in border security and leadership.
Tony retired as Director General of the UK Border Force in March 2013, after completing over 40 years’ service in the UK Home Office.
Tony was the Senior Responsible Owner and gold commander for the UK Border Agency’s London 2012 Olympic and Paralympic Programme. He delivered his mission to contribute to a safe secure and inspirational Olympic Games by facilitating the entry of the vast majority of people and goods coming to the Games, whilst protecting the public from those that may cause harm.
Tony was educated at St Clement Danes Grammar school in West London. He is a qualified legal executive and an accredited Programme Sponsor. He started his career as an immigration caseworker in 1972 and has a long and distinguished career in the UK Immigration Service having served at all grades from immigration officer through to Director General, culminating in his appointment as Director General of UK Border Force in 2012.
Tony has the unique distinction of having served as Head of Borders in 2 different countries – Citizenship and Immigration Canada (2000 – 2003) and the UK Immigration Service (2005 – 2007). He played a significant role in the operational response to the terrorist attacks in North America on 9/11 and in the UK on 7/7. Tony also led the development and establishment of local immigration teams across London and the South East, and the delivery of Home Office PSA targets on removals and case conclusions (2007 – 2009).
Tony (full name Anthony John Smith) was awarded the prestigious title of Commander of the Order of the British Empire (CBE) in the UK New Year’s Honours List 2013, for his services to the safety and security of the London 2012 Olympics.
He is now a global border security expert and leadership consultant.
Alan is a former Civil Servant with extensive knowledge and expertise in border control. In a government career spanning 45 years, he undertook a broad range of operational, policy and managerial posts in the UK. During the 1980s he was seconded overseas twice to the Diplomatic Service supervising visa operations in India. In 1990 he helped deliver a project to computerise the immigration warnings list and from 1997 he oversaw frontline operations at two Heathrow terminals as well as Stansted and London City airports. In 2000 he moved to Gatwick managing immigration staff at Gatwick South before setting up the structures and processes for a new Immigration Intelligence Unit and running that unit for a five year period.
For over two decades until retirement in 2010, Alan was heavily involved in international work. He represented the Border Agency on issues arising from Annex 9 of the International Civil Aviation Organisation and was a member of their Facilitation Panel of experts. He regularly attended meetings of the worldwide IATA Control Authorities Working Group where he chaired a sub group with airlines on developing key principles for an international traveller scheme. He was a Board member of the IATA Simplifying Passenger Travel initiative and Chair for five years of the European Civil Aviation Conference sub group on immigration based in Paris. In 2007 Alan was the recipient of a Border Control outstanding achievement award and in 2009 he was awarded the MBE for public and voluntary service.
Since retirement, Alan has chaired and spoken at several external passenger travel industry events relating to border security and facilitation. He has also offered independent specialist advice on integrated border management to several projects aimed at improving border and aviation security in a number of countries.
Over the last 18 months, Alan has contributed to a substantial Border and Aviation project in the Horn of Africa. This initially involved on site examination of border posts and Headquarters, and the submission of a detailed report with recommendations. Following acceptance of the report, Alan has been actively involved in project planning, operational procedures and practices, liaison with local senior government officials and establishment of a fledgling immigration intelligence unit incorporating data sharing protocols with other agencies.
Ian Neill is an expert on Border Systems and has been at the forefront of the development of international passenger data standards.
Ian has over 35 years in border management having delivered Border systems for the UK and advised other governments on the development of their systems.
Ian has worked widely with industry having chaired the International Air Transport Association’s Passenger Facilitation Working Group. Together with Australia, Canada, the USA, IATA, and the airline industry he delivered the new passenger data message standard PNRGOV as a free to use product for governments and carriers.
Ian was the UK’s representative on the Frontex research and development board and has contributed to work on analysis of passenger data and Automated Border Controls. He has worked as an advisor to The International Civil Aviation Organisation’s facilitation panel and is a regular contributor to work on travel documents. As part of the World Customs Organisation’s Contact Committee he has played role in ensuring clear guidelines on the implementation and use of both Interactive and standard advance passenger information have been agreed between IATA, ICAO , WCO industry and governments.
Ian continues to speak and moderate at international events on data and border security and has provided advice to a number of governments since leaving the Home Office in 2014.
BERNIE LEY is an expert in border security with a deep knowledge of Latin America.
Bernie holds a Master of Arts degree in Modern Languages from Oxford University. He is completely fluent in Spanish and speaks excellent French, Italian and Portuguese. He is also conversant in Chinese.
Bernie retired from the UK Border Force in October 2014, after 35 years in the UK Home Office. He spent 40% of his career abroad in eight different countries.
Bernie served as Entry Clearance Officer in India, Pakistan and Slovakia. He was also Entry Clearance Manager in Kuwait.
Bernie acted as Asylum Caseworker in the Cayman Islands, following a large and unheralded influx of Cuban asylum seekers.
From 2003 to 2005 Bernie was the first UK Airline Liaison Officer (ALO) in Madrid.
From 2005 to 2009 he was the first ALO in Milan.
In 2009 Bernie became the first UK Immigration Liaison Manager for Latin America, serving first in Brasilia and then in Bogota, Colombia. This was a particular honour for him as he had acquired a deep understanding of the Region from his work in Border Force. His comprehensive knowledge of the languages and cultures of the Region, together with his grasp of border security issues, gave him an open line to senior Border Managers throughout Latin America. This included countries like Argentina, Bolivia and Venezuela, whose relations with the UK can often be difficult.
Amongst Bernie’s achievements were:
Negotiating an agreement with the Chief Police Commissioner in Madrid, under which the Spanish police undertook to readmit inadequately documented passengers arriving in the UK from Spain. This allowed the UK to return undocumented immigrants to Spain, resolving an issue that had hitherto been a cause of friction between the two countries.
Overseeing an IOM campaign to discourage illegal Brazilian migration to the UK. The Brazilian Foreign Ministry were so pleased with its tone and message that they contributed funds to the campaign.
Advising the Colombian Director on changes to their Immigration Act, in particular the concept of charging the full economic cost for their services.
Negotiating an agreement on Information Exchange with Colombian Immigration. This enabled the UK Police to identify over fifty Mexicans arrested for burglary as Colombians with criminal records in that country. This led to heavier Prison sentences and dismantled a multi- million Pound burglary ring operating in the UK
Persuading Colombian Immigration and Police to set aside differences and co-operate on an API project (SITA software), funded by the British Embassy in Bogota.
Moderating at meetings between Ecuadorian Immigration and European Carriers to ensure that Ecuadorian API legislation was compatible with EU Data Protection laws.
Setting up an informal network of South American document experts provide guidance and support to Border Agencies throughout the Continent. Co-operation on this level had never existed before and the network now continues as part of UNASUR.
Bernie is an experienced trainer and public speaker, readily able to discourse on complex subjects in four foreign languages.
Tony has wide experience of strategic and organisational development (with a focus on people), HR and people strategies, change management, transformation, cultural integration, learning and development and training, all gained at executive director or director level in the UK in both the public and social housing sectors. This has often involved helping the organisation make sense of their ‘organisational jig-saw’.
Tony has also undertaken projects in Africa (mainly), Asia and Europe since 1992. This covered both working with senior teams on their roles and responsibilities in creating and sustaining change and designing and delivering training courses (e.g. programme/project management, customer service, communications).
Tony has designed, led and delivered strategic and operational interventions throughout his career. This has been achieved in a number of ways – through leading the area of work as an executive director (Orbit and Wandle Housing Associations) or director (Home Office); as programme director; as an internal consultant (within the Home Office and Prison Service); and an external consultant in the private sector (Insight Consultancy and Eunoia Consultancy).
Key areas to highlight are:
Developing and leading (as Programme Manager or Programme Director) the Home Office Change Programme, Modernising the Prison Service Programme, Wandle Change Programme and the Orbit Transformation Programme. All of these focussed on people but underpinned by the right tools of systems, processes and structure. The Orbit transformation programme was focussed on driving commercial success based on a culture defined as ‘Profit for a purpose’
Developing and leading the HR Modernisation Programme in the Home Office and similar programmes in Wandle and Orbit.
Developing the two leadership programmes in Orbit – ‘Growing Our Leaders’ (2008 to 2013) and ‘Future Leaders’ (from 2013) which focussed on transformational leadership.
Coaching and mentoring CEOs, executive directors, directors and board members across the private, public and not for profit sectors.
Developing and facilitating a shift towards partnership working and clear levels of responsibility between Group Board and Executive Team (Home Office, Prison Service, Wandle and Orbit)
Assessing, developing, implementing and evaluating culture change (through culture narrative, values, behaviours) that drives business achievement in Wandle and Orbit.
Developing and implementing a talent management and succession planning approach (‘Making the Most of our People’ in Orbit).
Developing and launching the ‘Work Inspiration’ Project to provide opportunities for young people, particularly in Orbit communities.
Frank Smith has a wide range of international experience in business technology, particularly relating to immigration and borders, much in the UK Home Office. Recent experience includes:
Chairing the Technology Working Group of the IGC in Geneva from 2009 to 2015, meeting twice yearly to track new and emerging developments in immigration technology in Europe, America and Australasia.
Chairing the EU working group on mobile solutions for the police and immigration, e-MOBIDIG, since 2010—now working with the Dutch Police.
Leading the UK representation on the European Commission committee for passport chip security and passport / card design (Article 6), 2008 to 2014.
Representing the UK on the Management Board of the EU agency for the management of large IT systems in justice and home affairs, eu-LISA, from 2012 to 2015.
Frank has 37 years experience in a wide range of roles in the UK Home Office (the UK interior ministry responsible for immigration, borders and policing) including advising Ministers, developing policy and legislation as well as technology and business modernisation. He has been Private Secretary to the Minister for Immigration and Broadcasting. He has experience of delivering UK border control, serving from 2011 to 2015 in the contingency reserve for Border Force, including working on the front-line during the London Olympics in 2012. Most recently he has worked on biometrics, mobile solutions and strategy as well as his international work.
Frank is recognised as an authority in several technical fields and is particularly effective in communicating between those who do and do not have advanced technical knowledge. He has spoken widely at international conferences and meetings in the UK and across Europe, at the Department of Homeland Security in the US, and in Canada and the UAE. He was instrumental in brokering an agreed EU-wide technical standard for passport chip security in 2012, led an IGC study visit on immigration technology to Australia and New Zealand in 2013 and gave the opening keynote address to the Security Document World (SDW) conference in London in 2014. ICAO has published an article he wrote on the future development of mobile solutions for the police and immigration in its global Machine Readable Travel Document (MRTD) Report 2015.
Frank’s qualifications comprise:
Fellowship of the British Computer Society (FBCS) in 2014, recognising his international work on technology.
Chartered Information Technology Practitioner (CTP) and Chartered Engineer (CEng).
Master of Business Administration (MBA) in 2001 with Distinction and a Class Prize from Imperial College Business School, London.
His first degree is in Computer Science, from the University of Edinburgh.
Roger Bridge has over 42 years strategic, tactical and operational experience with the H.M. Customs & Excise, Serious Organised Crime Agency and The National Crime Agency.
Roger brings experience and specialist skill sets in developing and building partnerships between key stakeholders from transport companies and Law Enforcement. In the early 1990’s knowing how useful passenger information, including Passenger Nominal Record (PNR), Advanced Passenger Information (API) & Advanced Passenger Processing (APP) Roger began negotiations with the airline companies for access to their reservation systems by Intelligence Officers from HM Customs and Excise. This became a pivotal tool in the identification of drugs trafficking Organised Crime Groups (OCG) and terrorist movements in the UK. So successful was this initiative soon after all airlines, using UK airports, were mandated to give access to their systems to UK, Law Enforcement, a forerunner to e-Borders programme.
Roger has extensive international experience working for a wide range of other organisations including the DEA, DIA, US Customs Service, IMF and DFID.
After leaving the NCA in 2014 Roger formed a company and has continued to demonstrate his knowledge and experience in the private and public sector. Roger has recently drafted training modules for global border management solutions. Including bespoke training programme specifically for the use of PNR, API & APP by Law Enforcement organisations that can be translated and used globally.
Roger provides extensive knowledge and expertise to the e Borders programme and the National Borders Targeting Centre. Roger was the H.M.C&E advisor to the Home Office led Multi Agency Threat and Risk Assessment initiative 2004, and sat on the Gatwick Airport Risk Advisory Group from 2005 until 2013.
38 years UK Customs and Border Control experience at operational and senior manager level. 20 years international experience as a trainer and consultant for HM Customs & Excise, HMRC and UK Border Agency working in South America, South East Asia, Africa and the Caribbean. For last 5 years of career, was national manager responsible for the development and deployment of screening technologies including biometrics, radiation portals, millimetre-wave cameras, and human/baggage x-ray scanners, and the integration of these into existing business processes and procedures.
Since leaving UKBA in 2010, have worked as an independent Customs and Border Management reform consultant and trainer, as an international aviation security consultant, and European Commission H2020 Framework (Security) proposal evaluator and rapporteur.
Patricia has over 35 years’ experience within all the disciplines of UK immigration, having worked with UK law enforcement specializing in criminal intelligence tackling people smuggling and trafficking. She was Deputy Head of RALON (a global Risk & Liaison Overseas Network) from 2006 to 2010 and then Regional Manager RALON Americas from 2010 to 2014. The RALON network identified risk to the UK borders from all sources and provided mitigating strategies and engaged in operational activity. Patricia was awarded an MBE in 2014 for contribution to UK border security.
Since retirement in February 2015 she has developed a consultancy career covering a number of projects, such as: the setting up of a risk assessment unit at the Charity Commission, visa process improvements for Guyana and the audit and assurance of a text analytic process for the Home Office
Nick recently retired after a 41 year Home Office career mostly spent in visa, border and immigration controls. He is a business change and programme management practitioner and ITIL (IT Service Management) certificates in IT Strategy and Continuous Service Improvement. He is committed to ensuring change is necessary, workable and will stick and wherever tools are introduced consideration is given to wider application and interoperability given the complex security situation that now prevails and the numerous agencies responding.
Nick has extensive operational experience and led a large regional command consisting of airports, seaports, immigration enforcement and intelligence cells. At headquarters he specialised in the reception and processing of migrants seeking asylum at the border.
Nick utilised his operational experience in programme management. He was the business change and roll out manager for the very successful programme to introduce biometric collection to the UK’s visa regime. In 2008 he became the Programme Manager for the UK Border Agency and Border Force Olympics and Paralympics programme. This included planning for other major sporting events. Working across organisations he helped ensure successful, safe and secure games were staged by assessing threats, creating strategies and plans, monitoring projects and communicating with external partners. During 2012 he resumed an operational role as one of the silver (tactical) commanders, liaising with senior government officials across Whitehall to ensure a coordinated response to events as they unfurled.
Latterly Nick managed change and operations for a major IT system used by law enforcement and security agencies to acquire data.
Nick Southon has 33 years of experience in the UK Home Office from manning operational border controls through management to senior project and programme roles in IT Business Change and Transformation. He was Training Manager for the first Home Office Biometrics Programme in 2006 and since then worked principally on Home Office Identity and Biometric projects and programmes, most recently extending the reach of biometric residence permits to overseas UK migrants and strengthening the checking and practical use of these identity documents for migrants and employers. During earlier roles, as an Immigration Officer at Gatwick Airport and south coast ports, Nick was an induction and forgery trainer, presenting to Airline teams around the World on the identification of forged documents and imposters to reduce the carriage of inadmissible passengers. He was attached to the UK Foreign and Commonwealth Office as a visa officer in China and India, and partnered the British Council in India as a counsellor and presenter to prospective students. He was Operational Manager in the UK Visa Section in Croydon during its transformation, introducing new workflows and processes for European operations, clearing backlogs of appeals and transferring work back to Pakistan and the Gulf.
Nick left the Home Office in 2015 and since then has worked with the International Organisation for Migration in Bosnia Herzegovina and Georgia, researching, designing and delivering training courses on introducing biometrics for foreigners and data privacy and protection in line with the EU General Data Protection Regulation. He regularly consults on biometric strategy, consular and visa operations and commercial relationships with research and knowledge groups, and spoke on Biometrics at the Preventing Terrorism Conference during UKSecurity Expo 2016.
Howard retired after spending 36 years in the Home Office, having worked since 1982 in both the Immigration and Nationality Departments of the Home Office. He s an Expert Document Examiner, having been at the National Document Fraud Unit since 1996.
Howard has extensive experience in forgery training, having trained worldwide for the IOM, EU, Foreign Office and Government departments throughout the UK. He has written and developed numerous forgery training programmes, including two courses which are currently being delivered nationally by the NDFU.
Over the last 7 years he has specialised in the field of copy document fraud, and was the national lead in this area, visiting numerous UK employers to both examine and advise on their ID document records. He was also the author of a national UKguide On copy document fraud culminating in his being a speaker at Security Document World in 2016.